Support

Updating Your Site

You can copy files to/from your website via FTP. If you don't already have an FTP program, try one of the following:

For Mac OS X: try Cyberduck

For Windows and Linux: try FileZilla

Tips

  • Host/Location/Address: Most FTP clients will ask you for the "Host" you'd like to connect to (though some call it the "Location" or "Address".) This is the same as your web address, but without the "http://" part at the beginning. So if you're website address was http://www.jasonwoof.com/ you could enter www.jasonwoof.com or just jasonwoof.com
  • Password: When entering your FTP password be sure to capitalize it exactly as you received it.
  • File names: Most punctuation (including spaces) in filenames tend to cause problems. So it is recommended to only use letters, numbers and underscores in your filenames. Also take care to put the correct extension on your files: HTML files should end with .html, JPEG files should end with .jpg, etc.
  • Home page: Name the HTML file for your home page index.html This is the file that is displayed if people use your main web address, with no file name at the end.

If you have any questions or suggestions for other users please send me a message.

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